Tomasetti Repair

Laptop won’t charge — check the USB-C port first

TL;DR: inspect the port, try another cable, then stop if you smell burning.

Difficulty: Easy · ~20 min

  1. Safety first

    Unplug the charger. Work on a non-conductive surface. If the port smells burnt or looks melted, stop and book a bench diagnostic.

  2. Inspect the USB-C port

    Look for bent pins, lint, or a loose jack. Use a wooden toothpick — not metal — to gently clear debris.

  3. Swap cable and charger

    Try a known-good USB-C PD charger (65W+ for many laptops). A failing cable is the most common fix.

  4. When to call a pro

    If the port wiggles, only charges at an angle, or the board gets hot, the receptacle or PD controller may need rework. Book a Repair.

Book a Repair